How Atlassian and Ivo Built a True Strategic Partnership

Jackie Davis, Deputy General Counsel leading the commercial team at Atlassian, has a clear North Star: how can technology make her team more effective, more efficient, and smarter? 

‍

‍

"How do you scale your organization and provide business value and impact?" she asks. "We look at technology, people, and ways of working in everything we do." 

‍

This drive to deliver value with legal technology led Jackie to Ivo. “We looked at a bunch of different solutions and tested them,” she notes. “I was very excited to see how a company like Ivo could make our team faster and more effective. It’s not just speed, it’s also quality. The technology is really promising in terms of the impact it's going to have on how we do our work and how we deliver for our customers. The Ivo offering is able to give us that intelligence so we can make smart decisions quickly."

‍

A different kind of vendor relationship 

To Jackie, the most valuable part of any vendor relationship is the partnership itself, not just the workflow it enables. "These are not vendor relationships," she said. "They really are strategic partnerships."

‍

It's a collaborative philosophy that she applies consistently. “The opportunity to have those conversations—we think that will help make your product better, and you're going to help make us better as a legal support team.”

‍

Jackie believes that strategic partnerships with technology vendors create a win-win for everyone. "Our success will be your success, and vice versa—that's how I look at these relationships." With Ivo, that collaborative approach is turning the technology's promise into reality.