As Kandji entered a period of hypergrowth following its Series D funding, the legal department led solely by in-house counsel Bridgette Gallagher was overwhelmed by a growing volume of contracts, including NDAs, vendor agreements, and MSAs. With no immediate plans to expand the legal team, Bridgette knew she needed a technology solution to help manage the increasing workload. 

Why Ivo: fast setup, familiar workflows

Bridgette joined Ivo’s initial beta program and provided early feedback as the platform evolved. She found Ivo’s interface far more user-friendly and straightforward compared to other tools she had tested, which felt overly complex and difficult to implement. 

Bridgette also liked that Ivo lives natively in Word, which streamlined her workflow significantly and led to immediate efficiency gains. She further notes that she appreciates Ivo’s evolving feature set and commitment to customer feedback. She now uses it on a daily basis to do a first pass review of contracts and to help with drafting. 

“Ivo felt like a natural extension of my work. It works inside Word, so there was no steep learning curve.”
^{Bridgette Gallagher}
_{Assistant General Counsel at Kandji}

Driving meaningful business impact

Since utilizing Ivo, Bridgette has seen meaningful productivity gains in her daily workflow, including: 

• Hundreds of hours saved per year: With approximately two hours saved per review, Ivo has drastically reduced the manual review process and saved hundreds of hours of review time 
• Hiring deferred:  Ivo also helped delay the need for immediate junior legal hires during a critical growth phase.
• Elevated legal contribution: Freed from tedious and repetitive reviews of similar contracts, Bridgette can focus on product counseling and privacy compliance.

How to get the most out of legal AI 

By adopting AI early, Bridgette has become a go-to resource for legal tech strategy within Kandji and among peers in the in-house legal community.  Bridgette encourages other lean legal teams to not only adopt Ivo but also take the time to make it their own.

“Using Ivo shows we’re not just keeping up - we’re leading. It’s helped build my credibility in legal tech.”
^{Bridgette Gallagher}
_{Assistant General Counsel at Kandji}

She emphasizes that success with Ivo isn’t about automation alone, it’s about building a thoughtful workflow that reflects your unique legal reasoning. Bridgette recommends mapping out the most repetitive contract types first, then gradually expanding Ivo’s role to support more nuanced agreements.

She also notes that tools like Ivo aren’t about replacing people - they’re about helping your existing team work smarter. “None of these AI tools are perfect out of the box,” she says. “You’re not just adopting software - you’re training your own AI bot.” Success, she says, comes down to how solid your internal playbook is and how much effort you put into configuring and refining the tool.

She also encourages realistic expectations and a mindset of continuous improvement: “No tool is perfect from day one. But with Ivo, you can get 80% of the way there, and faster than you ever could manually. It’s about progress, not perfection.”

“Ivo delivers if you invest the time to train it properly. Customize it with your playbooks. Make it your own. You’ll be surprised how much it can take off your plate.”
^{Bridgette Gallagher}
_{Assistant General Counsel at Kandji}